Shipping policy

At Louis Papadakis Books, we aim to deliver your children’s books and related products quickly and reliably. This Shipping Policy outlines our domestic (U.S.) shipping process, costs, and delivery expectations. By ordering from our website (louispapadakisbooks.com) or 3rd party mobile apps, you agree to this policy.

- Shipping Region - We ship to addresses within the United States (including Alaska, Hawaii, and U.S. territories).

- Order Processing - Orders are processed within 1-3 business days, excluding weekends and major U.S. holidays. You’ll receive an order confirmation email once processed.

- Carriers - We use trusted carriers like [e.g., USPS, FedEx, UPS] for reliable delivery.

- Calculation - Shipping costs are based on order weight and selected method (e.g., standard, expedited) and shown at checkout.

- Free Shipping - Orders over [e.g., $50] qualify for free standard shipping, if offered at checkout.

  - Standard Shipping - 3–7 business days after processing.

  - Expedited Shipping - 1–3 business days after processing.

  - Delays - Delivery times are estimates, not guarantees. Delays may occur due to weather, holidays, or carrier issues. We’ll notify you of significant delays.

  - Tracking - A tracking number is emailed upon shipment for you to monitor your package.

- Transfer - Risk of loss transfers to you once the package is handed to the carrier. We’re not liable for loss, damage, or theft during transit but will assist with carrier claims.

- Address Accuracy - You must provide a correct shipping address. If a package is returned due to an error, you may incur reshipping costs.

- Delivery - eBooks or audiobooks are delivered via email or a download link in your account, typically instantly after payment. Contact us at [info@louispapadakisbooks.com] within 7 days if you have access issues.

- Lost Packages - If marked delivered but not received, contact us within 14 days of the delivery date. We’ll investigate with the carrier and may offer a replacement or refund.

- Damaged Items - Report damage within 7 days of delivery with photos and order details. We may replace the item or issue a refund, per our Return and Refund Policy.

- Pre-Orders - Pre-ordered books ship when available, with estimated dates provided at checkout. Delays may occur due to publishers.

- Backorders - Out-of-stock items may delay shipment. We’ll notify you with options to wait, substitute, or cancel.

- Split Shipments - In-stock items may ship first; additional fees may apply for split shipments.

- This policy complies with U.S. consumer laws, including the FTC’s Mail, Internet, or Telephone Order Merchandise Rule. Shipping disputes are subject to our Terms of Service.

- We may update this policy by posting changes on our website. Your continued purchases indicate acceptance.

- For questions, reach us at:

  - Email: info@louispapadakisbooks.com